Shipping Policy

At GlowLamp, we aim to process and ship your order as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Times

After your order has been shipped, delivery may take approximately 7–14 business days, depending on the destination, shipping carrier, customs processing, and other circumstances outside of our control.

Please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, customs clearance, weather conditions, holidays, or other unforeseen circumstances.

Tracking

If tracking information is available for your order, it will be provided to you by email after your order has been shipped. Please allow some time for tracking information to become active after shipment.

Delays

GlowLamp is not responsible for delays caused by shipping carriers, customs authorities, weather, public holidays, incorrect or incomplete shipping information provided by the customer, or other circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery period, please contact us at loveglow150@gmail.com and we will do our best to assist you.

Incorrect Shipping Information

Please make sure that your shipping address and contact information are correct before completing your purchase. GlowLamp is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at loveglow150@gmail.com. We cannot guarantee that changes can be made after an order has been processed or shipped.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: loveglow150@gmail.com